Complaints, Comments and Compliments

If you wish to make a comment, complaint or compliment about the council please fill our online form:

Online form for Complaints, Comments & Compliments

This will immediately log your comment, complaint or compliment onto our system. You will receive confirmation and a unique reference number and password which will enable you to track the progress of your complaint or comment online.

Our Commitment
Milton Keynes Council provides over 200 different services for the community. With each one, we aim to be as efficient and effective as possible.

However there may be times when things don't work out as they should and so you want to make a complaint.

Please don't worry that if you make a complaint we will treat you unfavourably - this will not happen. You have the right to tell us if something is wrong. And we need to know.

There may also be times when you would like to make a suggestion about a service or pay us a compliment.

The more you tell us about your experience of our services, the easier it is for us to improve.

As you might expect, we have a procedure for dealing with complaints, comments or compliments. Click below to find out what to do, and what you can expect from us in return. How to Complain or Comment about Council Services

The Members of the Council and Parish Councils strive to provide a high level of service to the community. However, we recognise that sometimes things can go wrong.

Every local authority is required to adopt a Code of Conduct that sets out rules governing the behaviour of its Members. All elected and co-opted Members of local authorities, including town and parish councils are covered by that Code.

More information on how to complain about the Conduct of Members of the Council